Shipping & Delivery Policy
SPENDILOVE COLLECTION · A trading brand of FRESH SPENDI ENTERPRISE (Reg. No. BN673060526, Ghana)
Accra & Domestic Delivery
Standard delivery across Accra within 24-48 hours. Regional deliveries across Ghana in 2-3 business days.
Worldwide Courier
Express international shipments dispatched via DHL Express with door-to-door tracking (4–7 business days).
1. Order Processing Time
Every garment and accessory in the Spendilove Collection undergoes meticulous quality inspection and luxurious packaging before dispatch. Orders placed on business days before 1:00 PM GMT are processed the same day. Orders placed after 1:00 PM or during weekends are processed on the subsequent business day.
2. Delivery Rates & Options
| Destination | Estimated Window | Standard Rate |
|---|---|---|
| Greater Accra Metropolitan | 1 – 2 Business Days | GH₵ 50.00 |
| Regional Ghana (Kumasi, Takoradi, etc.) | 2 – 4 Business Days | GH₵ 85.00 |
| International (UK, USA, Europe, Africa) | 4 – 7 Business Days | GH₵ 250.00 (from ~$20 USD) |
* Complimentary standard shipping is provided on domestic orders exceeding GH₵ 2,500.
3. Real-Time Tracking
Once your parcel has been collected by our courier team, you will receive an SMS and email notification with your official dispatch notice and tracking code. You can also monitor your delivery in real-time at our Track Order Portal.
4. Customs, Duties & International Taxes
For international consignments, any applicable customs import duties, tariffs, and clearance fees are the responsibility of the recipient as stipulated by the receiving nation’s customs authority.
5. Delivery Concierge Support
Should you require special delivery timing or assistance regarding an in-transit order, please contact our dispatch desk at Email: spendiloveachiaa9@gmail.com, telephone +233 54 444 2043, or via our official WhatsApp concierge.